Customer Newsletter

September 2021 Edition

Unveiling the New Support Hub


Now, you can gain greater visibility and more control of your support requests by utilizing the new NextStep Support Hub. Your team will be able to manage new requests, track and review closed cases for resolutions, contact an account manager, and access eLearning. If you weren’t able to attend the September 1st webinar that provided a guided tour of the new Support Hub, you can access the on-demand recording here

What’s New in the Help Center


We’ve added new articles to the Help Center to make it easier for you to get answers quickly and easily. Our newest resources include “How to’s” for:


Billing Set Up


The Payment Center

Podcast: “The Self-Care Chronicle: Self-Care for Mental Health Professionals”


Calling all podcast fans! There’s a great new podcast series that’s designed specifically for mental health professionals that explores the challenges of maintaining self-care and mental wellness, while caring for the well-being of others. Absolutely worth a listen for anyone working in the field of behavioral healthcare.

Articles You’ll Love

We Want to Hear from You


Is there anything you’d like to see in our next newsletter? Would you like to be a guest blogger or share a success story about your practice with the NextStep Community? Send us your ideas. We’d love to hear from you!

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602 W. Office Center Drive, Suite 350
Fort Washington, PA 19034
Phone: 248-309-3402