Customer Newsletter

March 2022 Edition

Welcome to the Family!


NextStep Solutions and RemedyConnect are now part of the Office Practicum family. And that means a wider range of products and services are now available to help you reach new clients and expand their access to care. Some great new options include:

  • A Telehealth platform that offers the latest in video and speech dictation technology for enhanced virtual care
  • Website + SEO services for mobile-first custom websites and dedicated search engine optimization that helps draw more clients to your practice or agency
  • After-hours on-call service including a 24/7 live agent, digital answering services, secure messaging and more!

Contact us today to learn more about these exciting new solutions.

Meet Us at NatCon 2022


We’re excited to be back at in-person conference events this year, and for our first stop, we’ll be exhibiting at the National Conference for Mental Wellbeing at the Gaylord National Harbor from April 11-13. If you’re planning to attend NatCon22, please stop by booth #1103 to say hello. We always love connecting with our customers!

Seeking Participants for a Child + Adolescent Care Compliance Trial Program


We’ve partnered with Gamechanger, a charity that promotes treatment compliance and chronic care management for hospitalized children through online content streaming and video games. Now, in partnership with Gamechanger, we plan to broaden platform access for kids by delivering engaging content and gamification for outpatient and in-home environments.


We’re seeking feedback from behavioral healthcare providers like you to help us determine its most valuable features and functionalities in outpatient settings to help keep kids on their protocols. Let us know if you are interested in participating in this innovative project by emailing our Product Team with your name and contact information.

Subscribe to the NextStep Help Center


Want to make sure you stay current on new and updated content as it’s added to the NextStep Help Center? With our new Subscribe feature, you can do just that. Simply navigate to a topic you’d like to be informed about, then click the Subscribe button. Whenever we create new content or update a workflow for things that you are subscribed to, you’ll be notified via email.

Podcast: “Safe Haven: Helping Refugees and Immigrants Navigate Mental Wellness” Podcast


The lives of refugees and immigrants often have unique experiences that can be traumatic for many. Egette Indelele, a child refugee who escaped the Rwandan genocide, founded Safe Haven in order to assist refugee and immigrant students and their families with mental health and mental wellness.

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We Want to Hear from You


Is there anything you’d like to see in our next newsletter? Would you like to be a guest blogger or share a success story about your practice with the NextStep Community? Send us your ideas. We’d love to hear from you!

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602 W. Office Center Drive, Suite 350
Fort Washington, PA 19034
Phone: 248-309-3402